E-Mail Writing Tips
Here are some e-mail basics to get your e-mail opened, read, and acted on:
What is the best use of the subject block?
• Appeal to your reader’s interest.
• Be specific and accurate.
How do you make your message block appealing to the eye?
• Paragraph appropriately.
• Make use of white space.
When e-mail is not the best method of communication?
• Subject matter is sensitive.
• Subject may involve conflict.
How do you Forward and Reply wisely?
• Tell your reader why you are forwarding.
• Decide when to Reply just to the sender, and when to Reply to All.
What is the purpose of the signature block?
• It more fully identifies you.
• It should include contact information.
How is business e-mail different from business hard copy writing?
• It should be short and focused.
• It can be more casual, though still professional, in tone.
